A study on organisational commitment and organisational citizenship behaviours of employees in the organisation
Keywords:
Organisational commitment, Affective commitment, Continuance, commitment, Normative commitmentAbstract
The focus of this study is on the relationship between organisational loyalty and civic behaviour. No business in the modern day can achieve its full potential unless every single one of its workers is fully invested in the achievement of the company's stated aims and objectives. Employees are expected to provide their complete talents to the organisation in the form of teamwork and the demonstration of skills, and to fulfil the organization's mission to the best of their abilities. When workers are invested in their work, they produce more, which helps the company as a whole and boosts its bottom line.
Corporate citizenship The idea of "behaviour," which refers to the ways in which employees provide value to their companies, is always developing. In this idea, we take a quick look at how people push themselves out of their comfort zones to demonstrate their value to the company and enhance the capacity of both employers and employees to maximise behaviour to their mutual advantage.
The purpose of this research was to examine whether and how loyalty to an organisation predicts participation in civic activities. The results of the research show a strong correlation between workers' levels of organisational commitment and their demonstrated civic behaviours.
References
Allen, N. J., & Meyer, J. P. (1990). The Measurement and Antecedents of Affective, Continuance and Normative Commitment to the Organisation. Journal of Occupational Psychology, 63(1), 1 – 18.
Allen, N. J., & Meyer, J. P. (1997). Affective, continuance and normative commitment to the organisation: An examination of construct validity. Journal of Vocational Behaviour, 49(106), 252 – 276.
Arnold, J. (2005). Work Psychology: Understanding Human Behaviour in the workplace, (4th ed.). London: Prentice Hall Financial Times.
Benkhoff, B. (1997). Ignoring commitment is costly: new approaches establish the missing link between commitment and performance. Human Relations, 50(6), 701 – 726.
Cohen, A. (2003). Multiple Commitments in the workplace: an integrative Approach. London: Lawrence Erlbaum Associates.
Hair, J. F., Anderson, R. E., Tatham, R. L., & Black, W. C. (1998 – 2010). Multivariate Data Analysis. Upper Saddle River, NJ: Prentice – Hall Inc.
Hallman, W. K., Adalaja, A. O., Schilling, B. J., & Lang, J. T. (2002). Public perception of genetically modified foods; Americans know not what they eat. The State University of New Jersey, New Brunswick, Food Policy Institute, Cook College. NJ: Rutgers.
Jaramillo, F., Mulki, J. P. & Marshall, G. W. (2005). A meta – analysis of the relationship between organisational commitment and salesperson job performance: 25 years of research. Journal of Business Research, 58, 705 – 714.
Kimpakorn, N., & Tocquer, G. (2007). ‘Employer brand equity: Employee contribution to service brand equity’. SERVSIG Research Conference, 2nd – 4th June 2005. Singapore.
MacKenzie, S. B., Podsakoff, P. M., & Rich, G. A. 1999. Transformational and transactional leadership and salesperson performance. Working paper, Indiana University.
Mathieu, J. E, & Zajac, D. M. (1990). A review and meta – analysis of the antecedents, correlates, and consequences of organisational commitment. Psychological Bulletin, 108, 171 – 94.
Meyer, J. P., & Allen, N. J. (1984). ‘Testing the side bet theory of organisational commitment: some methodological considerations’. Human Resource Management Review, I, 61 – 98.
Meyer, J. P., & Allen, N. J. (1990). A three – component conceptualisation of organisational commitment: Some methodological considerations. Human Resource Management Review, I, 61 – 98.
Meyer, J. P., & Allen, N. J. (1991). ‘A three – component conceptualisation of organisational commitment ‘. Human Resource Management Review, I, 61 – 89.
Meyer, J. P. & Allen, N. J. (1997). Commitment in the Workplace: Theory, Research and Application. Thousand Oaks, CA: Sage.
Miller, K. (2003). ‘Values, attitudes and job satisfaction’ In Robbins, S. P., Odendaal A. & Roodt, G. (eds), Organisational Behaviour: Global and Southern African Perspectives. Cape Town: Pearson Education South Africa.
Morrow, P. (1993). The Theory and Measurement of Work Commitment. Greenwich, CT: Jai.
Downloads
Published
How to Cite
Issue
Section
License
This work is licensed under a Creative Commons Attribution 4.0 International License.
Re-users must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use. This license allows for redistribution, commercial and non-commercial, as long as the original work is properly credited.
