Role of HRM in Successfully Implementation of TQM
Keywords:
Total Quality Management (TQM), Leadership, Rewards and Recognition, Employee Participation, Human Resource Management (HRM)Abstract
Now a day, HRM and TQM has considered as a “new” approach and centre of attraction of large number of practitioner’s. Due to rapidly change nature of market and environmental pressures to change, for example cut throught competition, changing market conditions make compulsion to introduce novel approaches human resource management (HRM) and total quality management (TQM) in every organization, HRM is important for implementing soft dimensions of TQM. Here, in this article we will try to show that what role HRM play in successfully implementation of TQM because these are the two important factors which affect business performance positively. Key words: Human Resource Management (HRM), Total Quality Management (TQM), Recruitment and Selection, Training and Development, Teamwork, Employee Participation, Employee Empowerment, Rewards and Recognition,
Customer Focus, Top Management Leadership.
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