“WEB APPLICATION”- A SOLUTION TO THE HOTEL INDUSTRY
Keywords:
unaware that technology, manpower, identified, hoteliersAbstract
Nowadays everything is becoming digital and the world has become advanced, whether in hospitals, groceries, or even at an institutional level. Information technology plays an important role in the advancement of technologies where everything became faster and easier. This study proposed that by spending money on hotel website development, a trustworthy relationship with clients may be established [1]. This study focuses basically on the shortcomings of technology in the hotel industry. Many are unaware that technology can make the work of clients and guests search for a hotel or any further requirement. This reduces time as well as the cost for the hoteliers and the scalability for this is also good. It is important to build a web application for the hotel industry as it reduces manpower and one can also book a hotel with their mobile or any other device. This paper discusses the problems coming under online hotel booking websites and the solutions to these problems. There are many issues that hoteliers and guests face which is been analyzed, to be identified or even there can be a possibility that an issue is known but a solution is not identified yet or not feasible. There are advantages and disadvantages of online booking;
References
Impact of hotel website quality on online booking intentions: e- Trust as a mediator: https://doi.org/10.1016/j.ijhm.2015.03.012
Application of online booking data to hotel revenue management: https://doi.org/10.1016/j.ijinfomgt.2018.11.003
Hotel Management System: https://www.irjmets.com/uploadedfiles/paper/volume2/issue_3_march_2020/276/1628082965.pdf.
The characteristics of hotel websites and their implications for website effectiveness:https://doi.org/10.1016/j.ijhm.2007.08.002
Online Computerized Hotel Management System:https://www.researchgate.net/publication/261991913_Online_computerized_Hotel_Management_System
Hotel Management and Qualtity of Hotel Services: https://www.researchgate.net/publication/293479361_Hotel_management_and_quality_of_hotel_services
ICT’s in Hotel management: a research review: https://www.emerald.com/insight/content/doi/10.1108/IJCHM-07-2017-0470/full/html
Downloads
Published
How to Cite
Issue
Section
License
This work is licensed under a Creative Commons Attribution 4.0 International License.
Re-users must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use. This license allows for redistribution, commercial and non-commercial, as long as the original work is properly credited.