Investigating the Impact of Financial Inclusion on Banking Performance: A Study in Delhi-NCR

Authors

  • Pro. Brijesh Kumar Agarwal Professor, Faculty of Commerce and Business Administration, Dev Nagri College, Meerut, U.P.
  • Amber Agarwal Research Scholar, Department of Commerce, Shobhit University, Meerut, U.P.
  • Shashank Gupta Research Scholar, Department of Commerce, C.C.S. University, Meerut, U.P.
  • Ankit Swami Research Scholar, Department of Commerce, A.S. P.G. College, Mawana, Meerut

Keywords:

Financial Inclusion, Banking Performance, Delhi-NCR, Financial Literacy, Digital Banking,

Abstract

This study examines the impact of financial inclusion on banking performance in the Delhi-NCR region, focusing on how initiatives like expanding banking services, increasing digital banking adoption, and implementing financial literacy programs influence key performance metrics. Using a sample of 406 banking employees selected through convenience sampling, the study employs descriptive statistics, reliability analysis, correlation, and regression analysis via SPSS. Results indicate a significant positive correlation between financial inclusion and banking performance, suggesting that these initiatives enhance profitability, customer base growth, and cost efficiency. The findings underscore the critical role of financial inclusion in driving banking success, providing insights for policymakers and banking institutions aiming to improve financial access and overall performance.

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Published

30-06-2024

How to Cite

Pro. Brijesh Kumar Agarwal, Amber Agarwal, Shashank Gupta, & Ankit Swami. (2024). Investigating the Impact of Financial Inclusion on Banking Performance: A Study in Delhi-NCR. International Journal for Research Publication and Seminar, 15(2), 363–370. Retrieved from https://jrps.shodhsagar.com/index.php/j/article/view/1622

Issue

Vol. 15 No. 2 (2024): Apr - Jun 2024

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Articles

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